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How do I send an email? - Knowledgebase / Administrator Help / Communication - MemberNova Support

How do I send an email?

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Sending an email allows you to communicate with fellow members and contacts.


Not all organizations permit members to send emails. If you do not not have the ability to select recipients, you do not have the ability to send emails.

Sending an Email

1. From the Dashboard, click Communication or the Envelope icon on the left.

2. Click Emails in the menu.

3. Click the Compose New Message button.

You will be redirected to the compose email screen.

Step 1 - Select the recipients who will receive the email

  • + Icon - Expands the group of recipients to allow you to select from the different lists.

  • Expand - Displays the recipients in the list, this way a single recipient or more can be selected.

Step 2 - Email Content

  • Subject - Enter the email's subject.

  • Select Template - A drop down box that lets you select which template you would like to use.

    • System - Displays the prebuilt MemberNova templates.

    • Custom - Displays templates which were created by the Organization.

  • Insert Mail Merge Fields - Allows you to insert mail merge fields into the message area. Mail merge fields are database values that can be used to further personalize your email.

  • Message Editor - The content of the email.

Step 3 - Attach files

  • Attach files to emails in order to share more information with recipients.

Step 4 - Copy me on this email

  • Copy me on this email - Sends a copy of the email to your primary email address.

Step 5 - Send Options

  • Send right now - This sends the email right away.

  • Schedule - This allows you to schedule a later time and date to send the email.

  • You now can click one of three buttons:

    • Save as Draft - This saves the whole email as a draft so you can send at a later time.

    • Send to Myself - This sends the email as a test to yourself.

    • Send - This sends the email to the selected recipients.

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