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How to update group settings - Knowledgebase / Administrator Help / Community Groups - MemberNova Support

How to update group settings

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Group Settings allows you to modify the group details as follows:

  • Group Information - Change the group name, description, category, entity type.

  • Privacy - Make the group open/private, hide the discussion, event, member, document, or email tabs.

  • Email Notifications - Change the group's welcome email and farewell email.

  • Group Image - Change the group image.

  • Group Positions - Add/Remove group members from positions.

  • Cover Image - Change the group's cover image.

  • About This Group - Change the description.

Group Settings

  1. Click Groups or the People icon in the left menu.

  2. Click the View button on the group.


  3. Click Settings near the top right. This will display the group settings page.

  4. From here you can do the following:


Hiding Group Tabs

To restrict members from using certain group features like Events, Member list, Documents, or Emails, you can hide these tabs.

Note

Tabs will always be visible for Administrators.

  1. In the Privacy section click Edit.

  2. A few fields are displayed:

    • Group Privacy - This allows you to change the group to a open or closed group. Open means that any member can view the activities in the group and choose to join. Closed means that non-group members can view only the group description. They will not see a Join button and can only be added by an administrator.

    • Hide Event Tab - This will hide the tab from group members.

    • Hide Member Tab - This will hide the tab from group members.

    • Hide Document Tab - This will hide the tab from group members.

    • Hide Email Tab - This will hide the tab from group members.

  3. Click Save when done.


How to Edit Groups Details

Group details include the Group name, Description, Group Category, and Record Type Join Settings.

  1. In the Basic Information section, click the Edit button.

  2. There are a few fields you can change:

    • Group Name - The name of the group.

    • Short Description - A description of the group.

    • Group Category - The Category the group is in.

    • Record Type Join Settings - Choose which record type(s) can join the group. Smart lists can be used to further manage who can join based on the chosen criteria.

  3. Click Save when done.


Defining Group Email Notifications

By default, Groups use the System Welcome and Farewell email templates, to thank members for joining or to confirm they left the group. You can create a custom Email Template to use instead to better suit your needs.

Note

To select a new email template, it first has to be created in the Email Templates library.

  1. In the Email Notifications section, click the Edit button.

  2. Change the Welcome Email Template to Custom. (These email templates are sent when a member joins or is added into the group.)

  3. Select the template you would like to use from the dropdown box.

  4. Change the Farewell Email Template to Custom. (These email templates are sent when a member leaves or is removed from the group.)

  5. Select the template you would like to use from the dropdown box.

  6. Click Save when done.


Making a group private (Closed)

Private groups allow admins to control who can join the group. Members would be able to see the group and read its description but are not able to see the Join button. Members can only be added by an admin. Private or closed groups can be used for committees such as the Board of Directors.

Note

The Administrator and Community Manager roles allow full access to all groups regardless of whether they are private or not.

  1. Click the Edit button in the Privacy section.

  2. Change the drop down from Open to Close in the Group Privacy field.

  3. Click Save.


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