The Failed Transactions Report provides better tracking and reporting for transactions that were unsuccessful. When a payment fails, this report will display the the failure reason and along with additional details such as transaction type, date, amount, etc.

Accessing Failed Transactions:

1. Click Settings or the Gear icon on the left menu.

2. Click the E-Commerce & Financial tab.

3. In the E-Commerce section, click on the Failed Transactions link.

Filtering & Sorting Transactions:

You can search for specific transactions using predefined filters such as the Transaction Date or use the custom date range filter to specify a specific time frame.

Additionally, transactions can be sorted by the date the transaction was recorded or by Transaction type.