Apr 30
We are going to be conducting a scheduled maintenance on Friday May 3rd, 2024 at 10:00 pm North American Eastern Time. During this period, you may encounter intermittent slow periods and a possibility may be temporarily unavailable for up to 10 minutes. We...
Mar 22
Re-order Event Tickets and Products - The order of how tickets and products are displayed on the events registration page can now be re-arranged by clicking on the three vertical dots on the set up screen. Previously, the order of...
Mar 20
Please note that our office will be closed on Friday, March 29th, 2024 for Good Friday. We will re-open on Monday, April 1st, 2024 at 9:00 am North American Eastern Time. We wish everyone a safe and happy long weekend!
Feb 14
Please note that our office will be closed on Monday, February 19th, 2024 and will re-open on Tuesday, February 20th at 9:00 am NAEST.
Feb 2
[Feb 02 2024 3:10 PM] On January 31th 2023 our team started to observe some performance degradation with parts of the platform. Customers may experience intermittent slowdowns while attempting to visit MemberNova websites, and or navigating in the Members Area.
Dec 4
Please note our holiday hours are as follows: Monday, December 25 - Closed Tuesday, December 26 - Closed Monday, January 1 - Closed Our regular office hours will resume on Tuesday, Jan 2nd, 2023. During these time periods, there will be limited support resources...
Please note that our office will be closed on Thursday, December 14th for a staff function. We will re-open on Friday, December 15th at 9:00 am NAET. Please continue to email our support team if you need any assistance on this...
Nov 16
We're pleased to announce the following updates we've made to the MemberNova platform. Bundles on Promo Codes - We’ve introduced an option to connect bundles to promo codes. Bundles are a dynamic set of action triggers that should run on...
Sep 25
Please note our office will be closed on Monday, October 9th for Canadian Thanksgiving. We will reopen on Tuesday, October 10th at 9:00am EDT. We wish all our fellow Canadians a Happy Thanksgiving. Have a safe and wonderful long weekend!
Sep 6
Please note that our office will be closed on Tuesday, September 12th for a staff function. We will re-open on Wednesday, September 13th at 9:00 am NAET. Please continue to email our support team if you need any assistance on this...
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