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Defining Group Email Notifications

By default, Groups use the System Welcome and Farewell email templates. You can create a Email Template to use instead to better suit your needs.

Note: To select a new email template, it first has to be created in Email Templates.

Changing Group Email Notifications

1. From the dashboard, click Engagement or the clock icon on the left.

2. Click Community.

3. Click on the group.

4. Click Settings. This will display the group settings page.

5. In the Email Notifications section, click the Edit button.

6. Change the Welcome Email Template to Custom. (This email templates is sent when a entity joins or is added into the group.)

7. Select the template you would like to use from the drop down box.

8. Change the Farewell Email Template to Custom. (This email templates is sent when a entity leaves or is removed from the group.)

9. Select the template you would like to use from the drop down box.

10. Click Save when done.

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  1. David H.

  2. Posted