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Domain Aliasing with MemberNova

Organizations with their own domain names (whether registered through us or another domain registrar) can not only achieve better branding and higher search engine ranks using their own URL, which will replace any reference to MemberNova in their URL on portal and non-secure pages. This permits you to employ proper domain hosting techniques for better branding and visibility online.  

Note: Secure pages, such as login and payment pages, will still see MemberNova as part of their URL.


This architecture also allows us to offer permalinks as a feature. With permalinks for all for your web pages (such as a story detail page, site page, etc), you can now have meaningful URLs such as: http://www.yourdomainname.org/Events/conference

Configuring your domain name with MemberNova

Note: MemberNova will supply the SSL certification on the domain name.

1. Contact MemberNova and provide the domain name you would like to use for your website. (If you do not know how to contact us, please email help@membernova.com and provide the domain name.)

2. A member of our team will respond back to you with several DNS verification records that are unique to your domain. You'll need to update your DNS service with these records. Once the changes are complete, reply back letting us know the changes are complete, so we can verify that your records are setup correctly.

3. Now that the domain has been verified, we need to add the DNS records that point your domain name to MemberNova. In our DNS records we will be using membernova.com as a placeholder, you would use your own domain name instead.

Note: Each domain registrar and DNS provider has a different interface and terminology for making these changes. If you are unsure how to make these changes, please contact your registrar or DNS provider for further assistance.


For your root / naked / master domain records:
You will need to add 2 A records and 2 AAAA records, for a total of 4 records. You will find this information in the table below:

Note: We recommend using the @ symbol for the record name. If your registrar does not allow it, please use your domain name instead. In the table, please replace "yourdomain.com" with your domain name.


Record Type
Record Name
Points To
TTL
A
@ or yourdomain.com
104.16.251.50
60 Minutes
A
@ or yourdomain.com
104.16.252.50
60 Minutes
AAAA
@ or yourdomain.com
2606:4700::6810:fc32
60 Minutes
AAAA
@ or yourdomain.com
2606:4700::6810:fb32
60 Minutes

These records should now be the only A and AAAA type records for your root / naked / master domain.

Note: AAAA type records are highly recommended, but not required. If your registrar does not support AAAA records, please skip entering them.


For your WWW subdomain:

Add one CNAME type record. You will find the information in the table below:

Record Type
Record Name
Points To
TTL
CNAME www ams.portal.membernova.com
60 Minutes

This record should now be the only WWW record that you have. You should not have another A or AAAA type record for your WWW subdomain.


After these changes are complete, reply back to us letting us know so we can verify the changes.

Note: Until we confirm the changes, you may see your domain name redirect to MemberNova.com.


After we verify all of the changes are correct, we will finalize the process and connect the domain name to your website.

Note: If you have multiple domains, please set your main domain name with MemberNova's domain aliasing, then forward the other domains to the main domain.


Please contact us if you have any issues or questions.

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